The Fashionable Gem
“One of the best parts of the Royalton Park Avenue was a hotel staffer named "Juan" . He was the nicest, most personable hotel staffer we have met in the United States. And we travel a lot (domestically and internationally). There is only one other hotel staffer who had his great disposition and he was in London at another 5 start hotel. Juan, you made our trip to NYC memorable! You're phenomenal! Keep doing what you do. Your top-notch personality and disposition makes all the difference!”

Comfort
“I will be brief but conscientious, this place is excellent reservation rates excellent luxury facilities, my view from the balcony of my room was to the empire state building and very comfortable open spaces and the suite a dream is one of my favorite hotels in the whole city, my stay in manhattan is always with this hotel”

Fabulous
“We arrived on 5th March & leave tomorrow. We came for my 50th Birthday. The staff are so courteous & helpful. The rooms (King) are huge and comfortable. The beds & pillows are fab. The reception area is being upgraded but this in no way affects the area. We would all definitely stay here again & would highly recommend staying here when you visit New York. If I’m being really picky I would say a kettle in the room would be handy. Thank you Royalton for making our stay a great one. See you again!”

Amazing customer service!
“The best experience I’ve ever had with any InterContinental Hotel. The front desk staff were very attentive and kind. I feel valued and appreciated for being acknowledged as a Spire Elite Ambassador. Thank you for the room with amazing views facing Times Square and for offering the benefits that come with being a Spire Elite Ambassador. I love the experience so much that I’m coming back in a month and did not hesitate to book again at the InterContinental NY Times Square. ”